# Getform not working? “This form has been deleted” and more

Getform is now Forminit. “This form has been deleted”, a jump to the Forminit home page, 403 AccessDenied: each tested live, with the fix.

Author: Formgong
Published: 2026-10-11
Language: en
Canonical: https://formgong.com/en/blog/getform-errors/

“This form has been deleted and is no longer available” means the ID after /f/ does not match a form. You get it for a typo too, not only for a deleted form. Copy the endpoint again from the Forminit dashboard. If the page jumps to the Forminit home page, your form sends GET: add method="POST". If fetch shows success but nothing arrives, check data.success in the reply: Forminit answers 200 even for a missing form.

## Getform is Forminit now

On 14 January 2026 Getform was renamed to Forminit. Old endpoints like `https://getform.io/f/…` keep working, so most forms did not break on that day. The rest moved: `getform.io` redirects to `forminit.com`, the old `app.getform.io` dashboard redirects to `app.forminit.com`, and every old docs link now opens the docs home page instead of the page it pointed to. If a tutorial sent you to a Getform docs page that looks unrelated, that is why.

`npm install getform` installs an unrelated jQuery package from 2018; Forminit's own SDK is the `forminit` package.

## What the endpoints answered on our test

*Figure: A contact form shows “Message sent!” while DevTools shows the request to forminit.com returned 200 OK with a body saying FORM_NOT_FOUND, so nothing was saved.*

We sent requests to both hosts on 11.10.2026 with a made-up form ID. The same mistake gets an HTML page when a normal form submits and JSON when your code asks for it with `Accept: application/json` or sends a JSON body.

Getform and Forminit responses
What you seeHTTP statusWhat happened

Page: “This form has been deleted and is no longer available. Please contact support if you believe this is an error.”200The form ID does not exist (typo, placeholder or deleted form)
`{"success":false,"error":"FORM_NOT_FOUND","code":404,"message":"This form has been deleted…"}`200The same, with fetch or a JSON body
The Forminit home page opens302The form sent GET instead of POST; the data is dropped
`<Error><Code>AccessDenied</Code><Message>Access Denied</Message></Error>`403`getform.io/f/` with no ID at all
“Page Not Found - 404”404`forminit.com/f/` with no ID at all

The docs list `FORM_NOT_FOUND` as a 404, but the live reply is HTTP 200 with `"code":404` inside the body.

## “This form has been deleted”: the form ID is wrong

This message comes back for any ID that does not match a form, so it shows up even when you never deleted anything. Most of the time it is one of these:

- the placeholder from a tutorial or an AI builder is still in the code, for example `YOUR_FORM_ID` or `{your-form-id}`;

- a character was lost when the ID was copied;

- the ID sits in an environment variable that exists on your computer but not on the live site, so the URL ends in `/f/undefined`.

Open the form in the Forminit dashboard, copy the endpoint and paste the whole URL into the form's `action`.

```html
<form action="https://forminit.com/f/YOUR_FORM_ID" method="POST">
  <label>Email <input type="email" name="email" required></label>
  <label>Message <textarea name="message" required></textarea></label>
  <button type="submit">Send</button>
</form>
```

## The page jumps to the Forminit home page

If pressing Send takes the visitor to forminit.com, your form is sending GET. A form tag without `method` does that by default, and so does opening the endpoint as a link. Forminit answers GET with a redirect to its home page and keeps nothing, with no error anywhere. Add `method="POST"` to the form tag.

## 403 “AccessDenied” on getform.io

This XML answer looks like a permissions problem, but on our test it only appeared when the URL ended in `/f/` with no ID after it. The usual cause is an empty environment variable on the live site. Print the endpoint your page actually uses, or look at the request in the browser's Network tab, and you will see the missing ID.

## fetch says it worked, but nothing arrives

Getform's old fetch example checked `response.ok` and threw an error only when it was false. Forminit now answers a missing form with HTTP 200, so `response.ok` is true and the visitor sees your thank-you message while the data goes nowhere. Read the body: when `success` is `false`, show `message` instead of a success state.

When we tested 105 AI-built sites, 27 forms showed success and sent nothing ([the study](/en/blog/contact-forms-that-send-nothing/)).

```javascript
const response = await fetch("https://forminit.com/f/YOUR_FORM_ID", {
  method: "POST",
  headers: { Accept: "application/json" },
  body: new FormData(form),
});
const data = await response.json();
// Forminit answers 200 even when the form does not exist,
// so response.ok is not enough. Check the body.
if (data.success === false) throw new Error(data.message);
showSuccess();
```

## Submissions that never show up in the inbox

These come from Forminit's documentation rather than our test, because they need a real form:

- If you limit the form to your domains, a submission from any other address is not rejected. It goes to the Spam folder. A preview URL or a new domain can send everything there.

- The free plan has 100 submissions a month. Over the limit, Forminit says forms “pause and reject new submissions”, and those submissions are not stored, so they cannot be recovered later.

- Old Getform docs listed field names it drops, among them `id`, `submit` and `password`. If one field never arrives, rename it.

- Forminit supports reCAPTCHA v3. A token older than two minutes fails with `RECAPTCHA_TOKEN_EXPIRED`.

## If you are switching anyway

Formgong works the same way: a form posts to one URL with a key. A missing or wrong key gets a real error status and `"success": false`, so a plain `response.ok` check already catches it. The free plan has 300 submissions a month with email on every one, Telegram alerts, data stored in the EU, and errors and thank-you pages in 12 languages. Switching means changing the `action` to `https://formgong.com/submit` and adding `<input type="hidden" name="access_key">`. See the [HTML guide](/en/docs/html/) and [how Formgong compares with other form backends](/en/compare/).

## Frequently asked questions

### Is Getform shut down?

No. Getform was renamed to Forminit on 14 January 2026. Old getform.io/f/ endpoints still accept submissions; the dashboard and docs moved to forminit.com.

### Why does Getform say “This form has been deleted”?

The ID after /f/ does not match a form. It appears for typos, placeholders and empty environment variables too. Copy the endpoint again from the Forminit dashboard.

### Why does my Getform form open the Forminit home page?

The form sends GET. Add method="POST" to the form tag; Forminit redirects GET requests to its home page and keeps nothing.

### How do I know a Forminit submission really worked?

Send Accept: application/json and check the body: success must be true. HTTP status alone is not enough, because a missing form also returns 200.

## Sources and documentation

- [Forminit: Getform is now Forminit](https://forminit.com/blog/getform-is-now-forminit/)
- [Forminit: submit form API and error codes](https://forminit.com/docs/submit-form-api/)
- [Forminit: authorized domains](https://forminit.com/docs/authorized-domains/)
- [Forminit: pricing and limits](https://forminit.com/pricing/)
- [Forminit: reCAPTCHA](https://forminit.com/docs/recaptcha/)
- [HTML contact form](https://formgong.com/en/docs/html/)

[Get a form key](https://formgong.com/en/#top)