Formgong for Shopify

Formgong adds product reviews, star ratings and a contact form to your Shopify theme as app blocks. Everything is set up in the Shopify admin: open Formgong under Apps. The app is free on Shopify.

Put the blocks on your theme

Under Enable on store, each link opens the theme editor with the Formgong block added: product reviews on the product page, the contact form on the home page, and star ratings on product cards (an app embed). Click Save in the theme editor. The checklist under the links shows what is on your theme. A block that is already there gets a plain link to the theme editor, so it is never added twice.

Reviews

Shoppers rate a product and can add a written review. Each review is checked automatically and goes live at once. A shopper who writes swear words or an email address is asked to reword the review. A review with abuse, extremist content, spam or links waits for you under Reviews, with the reason: click Approve, or Hide with a reason. Untick Check new reviews automatically to approve every written review yourself. The star rating never decides whether a review is shown.

Contact form

Pick a template under Template; the preview shows its fields. Each message is emailed to your store address and listed under Messages, where Mark as done closes it.

Review emails after an order

Tick Review emails after an order and choose when they go out. Each buyer gets one request, in your store's name, after the order is fulfilled, and at most one reminder. Edit the email's text and the reminder right there. Latest orders shows what happened to each email.

Privacy

Read the privacy policy and the data processing agreement.

Help

Write to support@formgong.com.