A contact form for lawyers and law firms

What a law firm form should actually ask

Fields for triage, with the guardrail that matters in this profession:

Every field you add costs completions, so this list is deliberately short; everything else is a question for the reply. The snippet below is the whole form; build a styled variant in the free form generator or start from a template.

<form action="https://formgong.com/submit" method="POST">
  <input type="hidden" name="access_key" value="fk_your_access_key">
  <label>Name <input type="text" name="name" required></label>
  <label>Email <input type="email" name="email" required></label>
  <label>Phone <input type="tel" name="phone"></label>
  <label>Matter type
    <select name="matter">
      <option>Family</option><option>Employment</option><option>Property</option>
      <option>Business</option><option>Other</option>
    </select>
  </label>
  <label>How urgent is it?
    <select name="urgency">
      <option>General enquiry</option><option>Needs attention this month</option><option>Urgent</option>
    </select>
  </label>
  <label>Briefly, what is it about — please do not include confidential details
    <textarea name="note" required></textarea>
  </label>
  <div style="position:absolute;left:-9999px" aria-hidden="true">
    <input type="text" name="botcheck" tabindex="-1" autocomplete="off">
  </div>
  <button type="submit">Send</button>
</form>

Three places the form can live

On the firm's site, or as a hosted page for directories and profiles that allow one link:

• On your website: paste the form where the enquiry should happen. It is your HTML, so it inherits your design; the HTML docs list the hidden fields (redirect, subject, language).
• Without a website: every form also exists as a hosted page at formgong.com/f/<key>, built from the same saved design, plain HTML. That link goes in an Instagram bio, a Google Business Profile booking link, or a message, and submissions arrive exactly like the embedded form's.
• From a preset: the legal inquiry template creates the form with these fields in one click, connected to your account.

Where the enquiry lands, and how fast you see it

Each submission is delivered to email and, on every plan including Free, to Telegram, with Reply and Mark handled buttons in the chat. Intake speed wins engagements here too, with a twist: the partner can see the matter type in Telegram and run the conflicts check before anyone commits to a callback. Every submission also sits in the dashboard inbox with CSV export, so a filtered email is never the only copy, and the free plan takes 1,000 submissions a month, which covers most small businesses with room to spare.

Spam is filtered server-side before it reaches you: a honeypot field, content checks, and optional Cloudflare Turnstile you switch on per form without touching the code. Flagged submissions land in a Spam folder you can review, so a real enquiry misjudged by the filter is one click away, not lost.

Privilege, confidentiality and what email honestly is

Said plainly: a website form submission is not privileged communication, no attorney-client relationship exists at that point, and ordinary email is not an encrypted channel, which is exactly why the note field carries its warning and why firms should repeat it in a line under the form (Formgong shows your privacy notice and policy link there on every form). Formgong stores submissions in Cloudflare D1 under EU jurisdiction, offers a DPA, and lets you set per-form retention so intake notes do not live forever by accident. For the engagement itself, your practice-management system and its secure channels take over; the form's job ends at a clean, conflict-checkable intake request.

What did we miss for your business?

If your law firm form asks something this page does not cover, or a field here earns nothing in your experience, write to support@formgong.com. These pages get better from working owners' corrections.