Website form to Telegram, with buttons to handle each lead

What arrives in the chat

Every message has the same shape, so you can read a lead in two seconds on a phone:

• A bell and the form name, so several forms in one chat stay apart.
• Each field name in bold with its value. A value is cut at 1,000 characters and the whole message at 3,500.
• File names with a paperclip, when the visitor attached files. The files stay in Formgong and open from the dashboard.
• The page the form was sent from and the time in your own time zone.

Spam is never posted to the chat. It stays in the inbox, where you can check it.

Telegram on other form backends

We read each service's own pricing and help pages on 11.10.2026. Where their docs say nothing, the table says so instead of guessing.

Formspree is the other service with Telegram on its free plan. The difference is what you do with the message: in Formgong the lead is handled from the chat, and the free plan takes six times more submissions.

Connect it in one tap

1. Open My forms, then your form, then Form settings, and pick the Telegram section.
2. Click Telegram. It opens the Formgong bot with a one-time code already filled in.
3. Press Start in Telegram. The bot answers that the chat is connected to your form.
4. Send a test from your site. The message arrives in the chat with its buttons.

The link holds a one-time code that works for 30 minutes. You never see a bot token or a chat ID, and Formgong never asks for your phone number.

For a team chat, add the Formgong bot to the group and send the /connect command with the group code from the same settings section. One form can post to your private chat and to a group at the same time. Telegram does not count against the webhook limit, so on Free you still have the webhook slot for Slack, Discord or Make.

Handle the lead without leaving Telegram

• Reply opens an email to the visitor with a subject already filled in, when the form had an email field. Without one, the bot tells you there is no address to reply to.
• Mark handled closes the submission in Formgong. The button turns into ✓ Mark handled, so everyone in a group chat sees that someone took it.
• Mark as spam moves the submission to spam in the inbox.
• Open in the dashboard shows the full submission, files and history after sign-in.

The buttons are signed, so a forwarded message cannot be used to change a submission from another chat. They are on Free and Pro alike.

If leads stay unanswered, turn on the reminder in the Telegram section: after one, two or three days the chat gets one message a day that says how many submissions are still new, with a button to open the dashboard.

If Telegram does not answer

Formgong tries 5 times, waiting 30 seconds, 2 minutes, 10 minutes and 30 minutes between tries. If the last try fails, the owner gets one email about it, at most once a day per form and channel. The submission itself is never lost: it is in the inbox, and on every plan it is also emailed to you.

For a step-by-step guide with a plain HTML form, read how to send website form submissions to Telegram.