Trustindex alternative: what you gain and what you give up

Trustindex and Formgong side by side

Each Trustindex cell comes from Trustindex's own pages, read on 31 October 2026. The table has no prices; plans change, and the linked pages carry them.

When to stay with Trustindex

• Your reviews are on Google, Booking.com or Tripadvisor. Trustindex pulls from 133 platforms. Formgong does not pull reviews from other sites.
• You run WordPress and want no account at all. The free plugin stores Google reviews in your own WordPress database and shows 10 of them with no view limit.
• You sell on Shopify or Wix and want invitations sent by themselves. Trustindex lists order triggers for both. Formgong cannot take Shopify or Wix orders directly yet.

For a hotel or restaurant that wants its Google and Booking.com score on its own site, Trustindex covers more of that job.

Where Formgong fits, and what it does not do

• Widgets that do not expire. Formgong's widget has no trial clock and no view counter on any plan.
• Every review you collect is shown. No cap of 10, and each product page shows its own reviews and average.
• No screening before the ask. Trustindex's paid invitation system filters negative reviews. Formgong has no switch to show only 4 and 5 stars, and hiding any review asks for a reason.
• Review emails after an order, free. A few days after an order, Formgong emails the buyer one page to review everything they bought, with one reminder, and those reviews are marked Verified buyer. A WooCommerce store sends its orders through our plugin; any other shop, or Zapier, Make or n8n, sends them to our API, and a CSV covers orders from the last 90 days. Shopify and Wix orders cannot be sent directly yet.

What Formgong does not do: no Google, Facebook or Booking.com reviews in the widget, no direct Shopify or Wix order emails yet, and no email signature or social image widgets.

Until 31 December 2026: an account that connects reviews gets every paid reviews feature free for 6 months: the AI summary, mood tags, translation and AI moderation. Your reviews and settings stay when the 6 months end.

How to move your reviews from Trustindex

Export from Trustindex

Reviews Trustindex pulls from Google or other platforms stay there, so there is nothing to move. We have not checked whether Trustindex exports the reviews it collects itself. Any CSV with a star rating from 1 to 5 and a date imports into Formgong.

Then import it into Formgong

1. Create a free Formgong account, open Reviews and add your site.
2. Open the site's Import / Export tab, choose the file, pick the language of the reviews and press Import. A CSV of your own needs a rating from 1 to 5 and a date; text, name, product, title and reply are optional. Download the CSV template gives the column order.
3. Everything arrives pending, with its original date. Press Publish … imported reviews, or Undo this import.
4. Put the widget on your pages (code below). Reviews show on the page whose data-product matches their product.

One file can hold 5 MB and 5,000 rows, and you can run 20 imports a day, on every plan. Photos, videos and reviewer emails do not come across.

<!-- Shopify: a Custom Liquid section on the product template -->
<div data-formgong-reviews="fk_your_access_key" data-product="{{ product.handle }}"></div>
<script src="https://formgong.com/reviews.js" defer></script>

<!-- Any other site: set data-product to the product handle from your export -->
<div data-formgong-reviews="fk_your_access_key" data-product="blue-teapot"></div>
<script src="https://formgong.com/reviews.js" defer></script>

What Formgong Reviews includes for free

• Unlimited review sites and reviews. Text, photo, video and voice reviews on Free.
• A widget with no view limit. The review widget, carousel, badge and stars in product lists load as often as your pages do.
• Review emails in your store's name. Sent after each order with your logo and colours, replies to you, no email service to set up; buyers can rate inside Gmail without leaving the email, and get one reminder (how it works).
• Bring your old reviews. Import from Judge.me, Yotpo, Loox, Shopify Product Reviews, WooCommerce, Etsy or a CSV.
• You decide what shows. Approve each review or choose a publishing mode, reply in public or in private, and let shoppers ask the author a question.
• Google. A Merchant Center review feed, and product rating markup through the WordPress plugin.
• Reviews from your form. People who filled in your contact form can get a review request automatically.
• One account for the rest. Contact forms with Telegram and Google Sheets, an AI help chat, and free website templates.

Tell us what we got wrong

If you moved from Trustindex to Formgong, or tried and went back, we want to know what broke. If a fact on this page is out of date, or the import skipped rows it should have kept, write to support@formgong.com. We read every message and correct this page when we are wrong.