Judge.me and CusRev side by side
| Judge.me | CusRev | Formgong Reviews (ours) | |
|---|---|---|---|
| Where it runs | Shopify only since 31 Oct 2025 | WooCommerce only (a WordPress plugin) | Any site where you can paste HTML; WordPress plugin for WooCommerce |
| Free plan | Unlimited product and store reviews | Basic free forever: unlimited invitations, picture and video reviews, coupons, Google feed | Free, no review limit, photo, video and voice reviews; approval on each review; works on any site |
| Where reviews live | In Judge.me; export to CSV | In your own WordPress database, as comments | In Formgong; export to CSV any time |
| Voice reviews | No | No | Yes, free, transcribed server-side |
| AI summary and translation | Paid plan (AI features on Awesome) | No | On the paid plan |
| Lesson of the sunset | Reviews not exported by 19 Nov 2025 were permanently removed | A plugin in your WordPress cannot be sunset out from under you | Export exists on every plan; your call |
Where Judge.me is stronger
- On Shopify, everything. CusRev does not run there; Judge.me's free plan (unlimited reviews, media, review requests) is the benchmark of the category.
- A hosted service's conveniences. Cross-shop features, syncs and widgets maintained server-side, no plugin updates on your site.
Where CusRev is stronger
- It exists on WooCommerce. The whole category lesson of autumn 2025.
- Your data, physically. Reviews are WordPress comments in your database; no vendor decision can remove your access to them.
- Free forever covers a lot. Unlimited invitations, picture and video reviews, review coupons and a Google Shopping feed on Basic, per CusRev's own pricing page.
Who should pick which
- Shopify store: Judge.me (CusRev is not available).
- WooCommerce store that wants everything in its own database: CusRev.
- WooCommerce store that lost Judge.me and its photos: import your export into CusRev or the third option below; photos not saved by 19 November 2025 are gone either way.
- A store that may leave WooCommerce someday: a platform-independent tool saves the next migration.
A third option
Formgong Reviews is ours and sits between the two models: a hosted service like Judge.me (so the sunset lesson applies, which is why export to CSV is on every plan and the privacy policy covers deletion), but platform-independent like no app tied to one store system, two lines of HTML on any site, a WordPress plugin for WooCommerce order emails, a Judge.me CSV import for the stores rebuilding after the sunset, and voice reviews neither of these offers. The honest comparisons: Judge.me alternative and CusRev alternative, each with its when-to-stay section.
Questions
Can I still use Judge.me on WooCommerce?
No. Judge.me sunset its WooCommerce app on 31 October 2025, with data accessible until 19 November 2025 and permanently removed after that, per its own notice. On WooCommerce, the native choices are CusRev and other WordPress plugins, or platform-independent tools.
Is CusRev a full Judge.me replacement?
On WooCommerce, largely: free unlimited invitations, picture and video reviews, coupons and a Google feed, with reviews in your own database. What it lacks: anything outside WooCommerce, AI summaries and translation, and a hosted review page.
How do I move Judge.me reviews to CusRev or Formgong?
Only from an export made before 19 November 2025, when Judge.me's data access for WooCommerce ended. Both tools import a CSV; Formgong recognises Judge.me's columns automatically. Videos were never in the export, per Judge.me's notice.
What is the lesson of the Judge.me WooCommerce sunset?
Pick review tools you can export from, and export the day you decide to switch, not after the shutdown. Reviews in your own database (CusRev) or a service with CSV export on every plan both pass that test.
Sources
Checked on 23.10.2026 against these public pages: Judge.me: sunsetting non-Shopify platforms, Judge.me pricing, CusRev pricing and plans, CusRev on WordPress.org.