Judge.me and Yotpo side by side
| Judge.me | Yotpo | Formgong Reviews (ours) | |
|---|---|---|---|
| Where it runs | Shopify only; WooCommerce, Squarespace, BigCommerce and others closed between Oct 2025 and Jan 2026 | Shopify, Adobe Commerce, BigCommerce, WooCommerce, Salesforce Commerce Cloud and more | Any site where you can paste HTML; WordPress plugin for WooCommerce |
| Free plan | Unlimited product and store reviews | Up to 50 orders a month | Free, no review limit, photo, video and voice reviews; approval on each review; works on any site |
| Photo and video, free | Yes | From the first paid plan | Yes: 5 photos and 1 video per review |
| Voice reviews | No | No | Yes, free, transcribed server-side |
| Review emails | Unlimited on Free | Automatic on every plan | WooCommerce via our plugin; on Shopify you send the review link |
| Support on Free | Chat and email | Chatbot only | |
| Shopify App Store | 5.0 from 48,768 reviews | 4.8 from 4,635 reviews | Not listed yet |
Where Judge.me is stronger
- Free plan value. Unlimited reviews with photos and videos, unlimited review requests, and syncs (Shop app, Etsy, Amazon) on Free.
- The track record. On the App Store since 2015, 5.0 from 48,768 reviews, and 1-2★ complaints under 1 in 250.
- Human support on Free. Yotpo's free tier gets a chatbot, per its own plan pages.
Where Yotpo is stronger
- Platforms. Yotpo stayed on WooCommerce, BigCommerce and the enterprise systems after Judge.me's sunset; off Shopify it is often the incumbent choice.
- The platform bundle. Loyalty, subscriptions and SMS live in the same vendor, which consolidates contracts for larger brands.
- Enterprise fit. Salesforce Commerce Cloud support and the sales-led tiers exist for a reason.
Who should pick which
- A Shopify store choosing on value: Judge.me.
- WooCommerce or BigCommerce today: Yotpo, or a WooCommerce-native plugin; Judge.me is no longer an option there.
- You want loyalty and reviews from one vendor: Yotpo.
- A small store that mostly wants honest reviews shown fast: Judge.me's free plan, or the third option below.
A third option
Formgong Reviews is ours, and its lane is different from both: reviews on any site you can paste HTML into, free with no review limit, photo, video and voice reviews (transcribed server-side, held for approval), imports from Judge.me, Yotpo and Loox exports, and AI summaries with automatic translation on the paid plan. It has no loyalty product and is not on the App Store yet, which the head-to-heads state plainly: Judge.me alternative and Yotpo alternative.
Questions
Is Judge.me or Yotpo better for Shopify?
On free-plan value, Judge.me: unlimited reviews with photos and videos against Yotpo's 50-orders tier with media on paid plans. Yotpo competes on the platform bundle, loyalty, subscriptions, enterprise integrations, rather than on the free tier.
Does Judge.me still work on WooCommerce?
No. Judge.me sunset WooCommerce on 31 October 2025 (data accessible until 19 November 2025) and closed its other non-Shopify platforms by January 2026. On WooCommerce, compare Yotpo, WooCommerce-native plugins like CusRev, or Formgong's WordPress plugin.
Which is cheaper, Judge.me or Yotpo?
Plans change, so check both pricing pages; structurally, Judge.me's free plan covers what many small stores need, while Yotpo's free tier caps at 50 orders a month and moves media reviews and rich snippets to paid plans, per its own pages.
Can I move reviews between them?
Both export to CSV, and most review tools import the other's file. Formgong imports Judge.me and Yotpo exports directly, free; ratings, text, names, dates and products come across, media and verified badges do not.
Sources
Checked on 23.10.2026 against these public pages: Judge.me pricing, Judge.me: sunsetting non-Shopify platforms, Yotpo pricing, Yotpo reviews plans.