Move your reviews from WooCommerce to Formgong

Last updated 25 October 2026

WooCommerce keeps reviews in WordPress. The Formgong plugin exports them in the columns Formgong's import reads, with each product's ID filled in.

Steps

Install the Formgong plugin if you have not (see the WordPress and WooCommerce guide), then in WordPress open Settings → Formgong and press Download WooCommerce reviews (CSV).
In Formgong, open Reviews, pick your site and open the Import / Export tab. No review site yet? Get started first.
Under Import reviews, choose the file, pick the Language of these reviews and press Import. Formgong recognises the file from its header row.
Read the result: how many reviews came in, and how many were skipped and why. Everything imported is pending, so nothing is public yet.
Check the reviews on the Reviews tab, then press Publish … imported reviews. Undo this import removes them instead.

Ratings, text, reviewer names, original dates, titles and your public replies come across. Photos and videos do not.
Reviewer emails are not stored, so imported reviews have no edit link.
Importing the same file again adds nothing, so you can import a newer export later.
Each review keeps its WooCommerce product ID, which is the data-product the plugin sets on product pages, so reviews land on the right product.